What Actually Needs to Change
Not what the client asked for. Not what everyone expects. What truly needs to shift.
Since 2013, I have designed more than two hundred learning journeys. Some last two hours. Some run over several months. Some are for senior leadership teams, some for aspiring coaches, and some are designed to help people make sense of where they are in life.
They all begin with the same question: what actually needs to change? Not what the client asked for. Not what everyone expects. What truly needs to shift? Those are often very different things.
I design learning backwards from the change I hope people experience, and forwards from the reality they will return to. A programme should never end when the workshop ends. It should continue shaping how people think, choose and act long after they leave the room. Learning is not about transferring information. It is about developing human beings. If people leave knowing more but living no differently, I do not think learning has succeeded.
Coaching, training, and designing learning all come back to the same question. What allows human beings to flourish?